Order cancellations can be accommodated within 2 working days of placement, contingent upon the item not having been shipped. Once an order has been shipped, cancellation requests cannot be entertained.

To initiate the cancellation process, please submit a written request to us via email at customercare@flotoys.in. It’s important to acknowledge that the cancellation of an order is subject to approval from the designated authority at Rudra Edtech Pvt Ltd. Approval will be contingent upon the reasons provided for cancelling the order.